COGNITIVE CAPTURE
Giving you the competitive edge in content management
Do you want to take the next step in cognitive data capture?
Cognitive data capture is an innovative technique that can be used to process any type of document using Artificial Intelligence (AI) or machine learning. It can recognise the document, extract required information and then pass the data to your back-office systems.
There are various business processes that can be automated using this technique including insurance claims, complaint handling, accounts payables, and customer onboarding. Documents can automatically be processed in several formats. These include single page files, multi-page files with hundreds of pages and numerous documents. Emails and attachments can even be processed. In the past this manual process would have been time-consuming, costly and error-prone, because it relied on human knowledge to identify different documents and their contents.
In short, thanks to techniques such as Optical Character Recognition (OCR) and Natural Language Processing (NLP), cognitive capture can now extract sentiment, relevant words, phrases and patterns and then apply logic to decide which team or process is needed to manage an individual document.
what are the benefits?
This new technology is the next step in document management.
Our solution puts you ahead of the rest with flexible capture scenarios, meaning scanning can even be done remotely on devices such as smartphones.
captures any type of document
This system can process machine print, handprint, tick boxes or barcodes on any type of document such as emails, attachments, claim forms or invoices. It will also work on a full range of electronic documents such as PDFs.
helps you manage your data
Natural language processing can extract any piece of data from a document and validate it by performing lookups against your back-end systems.
improves responsiveness to customers
By intelligently sorting documents that are sent to the right department, you can reduce manual intervention and required data entry. This elimination of steps in a process will streamline your internal procedures, slashing turnaround times. You will improve your customer service, saving time and money.
Don’t be left behind, invest in the new data capture technology today
Find out more about us
Our talented team of consultants and engineers provide all the advice, guidance and expertise required to successfully implement the right Enterprise Content Management Systems for you.