Cognitive capture is an innovative system that can intelligently process any type of document automatically. It can recognise document type,  extract the required information and then integrate the data with your back office systems.

It uses natural language processing (NLP) to look for words, patterns, semantics or phrases that provide context, thereby allowing logic processing to speed up your processes. There are various business areas that can be automated using this technique such as insurance claims processing, complaint handling accounts payables, customer onboarding and many more. Documents can be processed in many formats, including single page files, multi-page files containing hundreds of pages and several documents, or emails along with their attachments. In the past this would have required time-consuming, costly and manual document preparation, which was error-prone, being reliant on human knowledge to identify different documents and sentiment.

Cognitive capture can process the documents to determine the individual document types, read the content via Optical Character Recognition (OCR) to extract the words, phrases and patterns and then automatically decide which team and process is needed to manage that individual document.