+44 (0)1454 889966 sales@openc.co.uk

Compensation Recovery unit (CRU) Automation

Using IBM Datacap to accelerate this business process

how does our solution work?

We use automation to streamline your CRU process.

We utilise IBM Datacap, OCR (Optical Character Recognition) and RPA (Robotic Process Automation) to ingest and read certificates, extract information and move the process forward.

Extracts key information easily

Our software uses OCR to extract items such as the claim number, certificate value, dates and reference numbers.


Validates and checks data

Where possible extracted data is validated against existing systems to ensure it is correct before the process progresses further.

Uses RPA to store the certificate

Our solution involves exporting the captured data to a storage area where it can be processed by a RPA (Robotic Process Automation) solution and then stored in your IBM Content Manager repository. This will meet your compliance and regulatory requirements, linking the certificate with all the other documents you have relating to the claim.

Frees up vital resource

Our clients have found that implementing this process can lead to around 80% of CRU’s being processed automatically. This can free up your team to work on other tasks in your claims department.

Ensure your company deals efficiently with CRU certificates

Find out how we can help your organisation

Our talented team of consultants and engineers provide all the advice, guidance and expertise required to successfully implement the right content management solution for you.

Open Connections Solutions Ltd
4 Buckingham Court
Beaufort Office Park
Bradley Stoke
BS32 4NF
United Kingdom

A company registered in England and Wales company registration number 3768233

+44 (0)1454 889966