ROBOTIC PROCESS AUTOMATION (RPA)
Use a virtual workforce to automate your mundane tasks
Do you want to improve the efficiency of your business processes?
Robotic Process Automation (RPA) is the next step in business process automation. Created to carry out repetitive tasks with 100% accuracy and reliability (even on Monday mornings!), software robots can transform how a business operates. They can be integrated into virtually any IT infrastructure and provide benefits to many industries including banking, insurance, transportation and logistics and manufacturing.
Any high volume, repetitive and standardised process which has limited customer contact can benefit from RPA. Software robots follow documented processes quickly and efficiently, replicating the steps a person takes in a process. They can access websites, desktop applications, spreadsheets, documents and emails to complete tasks. Processes that can benefit from RPA include data entry, purchase order issuing and the creation of online access. Software robots can also unlock valuable insights, automating the acquisition and integration of data, including pricing, competitor intelligence and investment research.
Implementing RPA can help give you a competitive advantage. With businesses automating only 25-40% of their workflow and over 80% of errors being caused by humans, the right mix of people and automation will make your processes faster and more effective. Using RPA will set you apart from the rest, freeing up your employees’ time, so they can spend it on more important and valuable projects for your business.
Open Connections offers leading RPA solutions for repetitive work, and we leverage our experience of Natural Language Processing to integrate the two technologies into a highly intelligent solution, combining the reliability and efficiency of RPA with the sophistication of interaction that NLP offers to customer facing environments.
Why use RPA?
RPA is at the cutting edge of process automation.
Software robots are a flexible, cost effective solution for your business. If you have a high number of repetitive tasks we can help you gain an advantage over your competitors.
Greater Performance and Quality
works within your current IT system
Software robots can be integrated within your current system so you don’t have to overhaul your IT infrastructure. This means you can automate processes at a lower cost. Software robots work with most core platforms including websites, portals, desktop apps, mainframes and databases, with no coding required. It is easy to install and manage. The robots are quick to train and can be used by all IT literate business users.
Superior flexibility and scalability
Software robots mimic human activity but are available 24/7, giving you an uninterrupted operation. RPA can support high volumes of tasks and can scale up or down dynamically to meet your needs. This scalability makes it easier for you to meet the demands of your business as RPA provides a fast, tailored response to your requirements.
Gain insight into your processes
Software robots constantly report on their progress, allowing you to more easily plan your operations. They undertake a full audit of their processes and tasks meaning you can always be reviewing and improving your processes.
use robotic process automation to transform your business
Find out how we can help your organisation
Our talented team of consultants and engineers provide all the advice, guidance and expertise required to successfully implement the right content management solution for you.