+44 (0)1454 889966 sales@openc.co.uk


Once a solution is in place we are here to support you

What we can offer

We can create a bespoke package for you, if required.

However we do have some example offerings to illustrate the levels of support available to you.

Guide to a Complete Support Package

Managed Support

This package includes proactive activities designed to not only keep the application running smoothly but also to detect and fix problems before they’re noticed by the user community. Most of our managed support contracts offer a mix of automated, proactive and reactive support for both base product and applications.

Gold support

This package has all the features of Managed Support PLUS an emergency callout facility. This would involve one of our consultants visiting you onsite if a problem arises. They can then focus immediately on your issue.

telephone advice and guidance

If your business uses products that are no longer supported by the manufacturer, or if you need protection from price increases, we can offer support to keep your system delivering benefits.    

application support

If you already have formal support with the product manufacturer or even another partner you may require another “set of eyes” regarding your content management solutions. This could be to help with custom configuration or integration support for your solution.

Supporting you to ensure your content management system works for you

We can help you migrate your content

If you have a legacy system that needs updating we can assist you.

Our highly knowledgable and experienced consultants can review your current system and advise you on an up to date solution for your needs.

Open Connections Solutions Ltd
PO Box 661
BS34 9LX
United Kingdom

A company registered in England and Wales company registration number 3768233




+44 (0)1454 889966