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Learn how a major European HR services provider cross-checks ID documents and automates employee onboarding.
About the Company
One of Europe’s largest HR service providers, this organisation employs hundreds of thousands of people across Belgium, the Netherlands, Germany, and France. They specialise in connecting talented professionals with companies and institutions in need of skilled employees, offering recruitment and staffing services across a wide range of sectors.
The Challenge: Time-Consuming and Error-Prone Manual Processes
The company faced a significant challenge in its employee onboarding process. Every month, thousands of new employees were required to submit forms and identity documents. Manual verification was slow and labour-intensive, requiring HR teams to cross-check details with passports and IDs. This not only created inefficiencies but also increased the risk of human error, leading to delays and potential compliance risks.
The Solution: Full Automation with Klippa’s OCR API
To overcome these challenges, the company turned to Klippa to automate the verification of employee identity documents. By integrating Klippa’s OCR API into the onboarding workflow, the system could automatically extract data from passports, IDs, and other official documents. The extracted data was then cross-checked against employee sign-up forms, flagging discrepancies for review.
Image quality was initially a challenge, as employees often submitted poorly scanned or unclear documents. To solve this, Klippa supported the company in improving document submission guidelines, helping employees provide higher-quality images. A tailored solution was also developed to support local legal requirements, ensuring compliance across different markets.
Key SDK Capabilities:
- Global Coverage: Supports 500+ ID types from 150+ countries
Why Klippa Was Chosen
The organisation selected Klippa for its powerful OCR technology and ability to handle a wide variety of document types, even those with poor-quality scans. The ease of implementation minimised disruption to the development roadmap, while Klippa’s flexibility in adapting to specific legal requirements made it the right partner.
“Klippa’s OCR technology transformed our onboarding process, allowing us to focus on what really matters—matching the right talent with the right employer. It’s made our team much more efficient.”
81% Reduction in Onboarding Time
Automation drastically accelerated the onboarding process, enabling faster hiring.
92% Reduction in Manual Errors
Automated data extraction and cross-checking minimised human error.
Improved Compliance
Accurate processing of identity documents helped ensure adherence to legal and regulatory requirements.
Faster Scaling
As hiring volumes increased, the system scaled seamlessly, maintaining high standards without extra administrative burden.
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